Booking & Modifications

Q. How do I book a cottage?
A. To book a cottage, simply browse through our listings, select your desired property, and click the “Book Now” button. You will then be prompted to fill in your booking details and payment information. Once your reservation is confirmed, you will receive a booking confirmation email.

Q. Can I modify my booking after it’s confirmed?
A. Depending on the cottage's policy, you may be able to modify your booking. Please reach out to our customer service team as soon as possible, and we will help you with any changes. Be aware that changes are subject to availability and any applicable fees.

Q. What is the cancellation policy?
A. Our cancellation policy varies by property. Each listing will have its specific terms outlined. Generally, cancellations made more than 14 days before check-in may be eligible for a full refund, minus a small processing fee. Please review the terms before booking.

Pricing & Fees

Q. What is included in the rental price?
A. The rental price includes the cost of staying at the cottage for the selected dates, utilities (electricity, water), and access to all listed amenities. Some cottages may include additional services like cleaning, linens, or firewood—please check the individual listing for details.

Q. Are there any hidden fees?
A. We strive to provide transparent pricing, and all fees are outlined during the booking process. Some additional costs, like cleaning fees or security deposits, may apply, but these will be clearly stated before you confirm your booking.

Policies & Rules

Q. Can I bring my pets?
A. Many of our cottages are pet-friendly, but this varies by listing. Be sure to check the cottage description for pet policies and additional fees (if any). If you are unsure, feel free to contact us for more information.

Q. Can I host events or parties at the cottage?
A. Some cottages may allow small events or gatherings, but this varies by property. Please check with us before planning any events to ensure it’s allowed and to discuss any potential extra fees or restrictions.

Check-in, Check-out & Stay Logistics

Q. How do I check-in and check-out?
A. Check-in and check-out times are typically listed on the cottage’s page. Most cottages have self-check-in options, but some may require a meet-and-greet with the property manager. Be sure to review the specific details for your cottage, and if you have any questions, don’t hesitate to contact us.

Q. Is parking available at the cottage?
A. Parking availability is specified in each listing. Some cottages may have designated parking spaces, while others may offer street parking. Please refer to the listing or contact us for details.

Q. What should I bring with me for my stay?
A. Each cottage listing will detail the amenities provided, but we recommend bringing your own toiletries, food, and any personal items you may need during your stay. If the cottage offers linens and towels, this will be clearly noted in the description.

Q. Is there Wi-Fi available?
A. Wi-Fi availability varies by cottage. Some properties offer complimentary Wi-Fi, while others may not have internet access. Please check the property’s amenities section to confirm.

During Your Stay & Support

Q. What if I need assistance during my stay?
A. If you need help during your stay, please contact the property manager or our customer support team. Their contact details will be provided in your booking confirmation, and we’re available to assist you with anything from maintenance issues to local recommendations.

FAQ